Faster decisions, better purchases
Customers get instant clarity on what products are right for them — no guesswork, no jargon.
Expert guidance at scale
Coach Optimum supports thousands of customers simultaneously, delivering advice with the authority of an elite sports nutritionist.
Higher engagement, stronger trust
By helping users feel seen, heard and supported, Coach Optimum has strengthened customer confidence and deepened brand loyalty.
Results
86%
Enagement
Customers didn’t just visit — they interacted. 86% engaged directly with Coach Optimum, showing strong interest in personalised guidance.
45%
Return Rate
Nearly half of users came back for more. Coach Optimum created value beyond first use, encouraging ongoing exploration and repeat visits.
7+
Time on Site
Coach Optimum extended time on site significantly, with users spending over 7 minutes exploring content, guidance, and tailored recommendations.
94%
First Time Answers
94% of questions were resolved on the first try — with no follow-ups required. Coach Optimum delivered instant, high-quality support at scale.
Voice. Text. Verified.
Presence™ is a PerformOS brand
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